March 23, 2020
Further Coronavirus Updates
To our clients, team and friends;
This week we are celebrating 30 years in business; and one of the most important things we’ve learnt in that time is that your health, safety and wellbeing are our priority.
With that in mind, we have taken the difficult decision to temporarily close our doors and press pause on our salon services until further notice.
While the salon will be closed, we’ll be continuing to share updates, inspiration and ideas on our social channels – so please stay in touch, and let’s keep our community strong.
I’d like to take this opportunity to thank our amazing team for their incredible hard work and loyalty over the challenging last few weeks – proving beyond any doubt what a fantastic group of people we have working at the salon.
We wish you and your loved ones all the very best and urge you to stay home and stay safe during this strange and challenging time.
We look forward to seeing you all back at the salon very soon.
Love, Team KP
We are sorry to inform you that we have made the very difficult decision to close the salon for Saturday – tomorrow – for the the safety and welfare of you our clients and our team. As you know, Saturdays are a very busy day for us in the salon and we feel that the number of people in one place will be to many for us to operate safely.
We will contact you tomorrow to rearrange your appointment, and will hopefully have a clearer picture moving forward.
Thank you for your patience and support in these difficult days.
Stay safe and see you soon,
While we are trying to communicate as quickly as possible to everyone, we are kindly asking all clients that would like to keep their appointments to please call before arriving at the salon.⠀⠀⠀⠀⠀⠀⠀⠀⠀
This would be so helpful for us as, like you all, we are having to take every day as it comes. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
A quick call means we can confirm your appointment and the stylist that will be looking after you. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
We are committed to caring for all of our clients and team, and as ever we hugely appreciate the amazing support we have received from everyone.
"We're asking all of our clients to call us on the day of their appointment so we can confirm they still want to come in to the salon, talk them through the processes happening in salon and also talk about who will be looking after them for their visit," says Ken. "For us it’s about continuing to deliver the exceptionally high levels of customer service we are known for and reassuring clients that we are here for them. While they may have a different stylist or be spaced out in the salon, we are still going to ensure they have a relaxing time with us and leave with fabulous hair. In a time of great uncertainty, you can absolutely rely on us."