Ken Picton, alongside his make-over team made up of stylist Zoe, make up artist Lara and beautician Sarah were all at hand to assist behind the scenes. Katherine Jenkins has organised a special surprise for Fran. Fran has had a tough 12 months looking after her sick little girl Fliss, who is currently at Noah's Ark Children's Hospice Hof Wales.
Ken himself was available to deliver his expertise towards Fran's new look ready for the Noah's Ark Charity Ball. Fran was thrilled to achieve the ''glamorous red carpet look''. Ken says: ''This was a great project to be a part of for such a worthwile cause. To feature on TV with the wonderful Katherine Jenkins was a bonus.''
Fran said: ''Today has been amazing. I never thought I would have a surprise like this! I never thought I would be pampered like this. Never thought I'd get to meet Katherine Jenkins. I can't even tell you how I feel because I'm on Cloud 9.''
Katherine Jenkins was wowed by the make-over! Watch the full video here: http://www.bbc.co.uk/iplayer/episode/b0868ykg/katherine-jenkins-home-for-christmas