We would love to hear what you think of us


Such a lovely salon experience. It's hard to find somewhere that takes their time with their clients and gives them undivided attention as everything is so fast paced now. Will definitely be back, love my hair!!
Genuine warmth on every visit starting with the gorgeous and friendly ladies on reception. each staff member is clearly passionate about their job and really cares for their customers. Love my colour by Maria, and my swishy and fabulous style by Steph - I suspect Ted will one day be part of the next generation of famous TV hairdressers!
Have been visiting the salon since Summer 2022 and am now a customer for life, this is hands down the friendliest, most welcoming and professional salon I’ve ever experienced. The results are amazing too, staff are trained in the latest techniques and it is evident that there is a huge investment in young talent. Thank you Ken and Maria for making me feel amazing!
I was a returning customer…….had not been for years.Made to feel so welcome. No change in quality and standard of service. Highly recommended.Diolch
Was delighted, I walked in on the off chance of an appointment and was offered one within the hour. Really pleased with the cut. Christina really understood my hair type and offered great advise. Thank you so much😍
I have moved to north wales but still travel down to Cardiff because you are so good!
After having booked up initially as a treat to myself, I now simply cannot go anywhere else. From the minute I’m welcomed into the salon, the whole experience is amazing, Ken, you and your team are brilliant. And my hair… it’s never looked better than in your hands. Thank you!!!
Christina was absolutely amazing!! She knew exactly what suited me & how I should style my hair. She was very warm, welcoming & friendly & her attention to detail was second to none. I would highly recommend her
I absolutely love this salon, the staff and the products they use. It is always a pleasure to come here. I always feel special. Everyone is so friendly, and they talk only to you, unlike some salons where they talk to each other and forget that you are there. Yes, it is expensive, but you get the very best, that's why they have won lots of awards. Thoroughly recommended.
Thanks again to the amazing Sophie my hair is exactly how I want to wear it. I have recommended kerastraght to my friends The salon is the perfect place to relax and be pampered
I have never liked the experience of getting my hair cut. But my experiences at Ken Picton have always been on a different level so that I have no trepidation before or during my appointment. Harriot has cut my hair for some time now and I actually can say I do enjoy the experience. From arriving at the desk (they are all stars but especially Caitlin) and then the brilliant Harriot sorting my hair out (with some laughs along the way) to walking off with a fab haircut. That's why I keep coming back. Big thanks to the wonderful Harroit.
Tara was fab! She made me feel at ease and she understood exactly what I wanted. She also showed me the direction my hair was going with the cut and explained to me what she recommended with the style before cutting it. I couldn't be happier and will definitely return to the salon! Thanks
I have had a terrible experience with haircuts in the past. I needed to try a new hairdressers as mine is on mat leave. I was apprehensive but I cannot thank Christina enough my hair looks and feels great. Will be coming back.
Maria is fantastic and this is the 1st salon I did not feel intimidated to be in also love the service around the appointment the refreshments in particular
Tara was amazing! I was going for a big chop from long layered hair to a short blunt bob! I had an idea of what I wanted but no idea how to describe it and Tara knew instantly! She had a great grasp on how my hair needed to be treated and the cut is awesome! I’ve never once walked away from a salon happy with my hair - I’m normally very fussy- but I have to say I walked around all day with a huge smile on my face and felt awesome!!! I’ve even managed to be able to restyle it myself using Tara’s advice today and I still love it!!! Thank you Tara!
I have been attending the salon now for almost a year. Each & every time the service has been impeccable but more importantly I have always left feeling great about my new look. I am in 'transition' with my hair colour and its not been an easy process but Tara has managed me & my hair beautifully each time :-) Thank you Tara. I'd also like to take the opportunity to say Laura who has recently joined you is such a lovely sweet girl.
Rhian was fantastic! What a lovely lady and incredibly talented. She also recommended Olaplex 6 that I was able to pick up in your shop - the instant difference from the cut and the product are magic! Had the most wonderful experience from all of the staff. I feel very spoiled and pampered and can’t wait to visit again soon. Thank you
Tom gave me one of the best hair cuts I’ve ever had. He really focused on what I wanted and what would suit my hair best. It’s now really easy to style myself - the sign of a great haircut.
My daughter and I had a wonderful experience at your salon. From the moment we arrived we felt very relaxed and the team there were so welcoming. Harriet and Hayley were so lovely and made us feel totally at ease as it can be a bit overwhelming going to a new salon for the first time. I would recommend this salon to everyone. It is the most friendly hair salon I have ever been to and I have been to many over the years! Thank you to Harriet and Hayley, you are both very talented in your profession and lovely to talk to. It was a complete pleasure and we were really delighted with our hair cuts. After our excellent experience, my other daughter will be coming too and we look forward to seeing you again soon. xx
Always a great experience at KP! Receptionists are always super friendly and I get great advice from my stylist. The refreshment choice is extensive also!
I've been a regular customer for over 10 years and always receive excellent service. Stef is a brilliant cutter - a total perfectionist which is brilliant. He really cares about his craft the pleasing the customer. Maria always listens and we go on little hair colouring 'journeys' together, always with a smile and giggle! It is a total treat to visit KP - the Receptionists are warm and friendly, the atmosphere professional and all the staff seem engaged and happy. Thank you!
Been coming for years now . Fabulous team , ladies on reception amazing , salons can be intimidating this one never is . I have colour , straightening and cutting , everyone is so professional and very accommodating and friendly . I come here from Bath !
Everytime I come here I made to feel so comfortable! I have a disability and they make it such an easy and an accessible visit. I can’t think the everyone enough. I would not go anywhere else. Not only because my hair is the best but also because how I am treated. - thank you KP Team xx
I have been to salon and had all levels of stylist from Ken up to newer folk. This was a very overdue restyle; I chose Tara from her enthusiastic profile and based on my limited availability! She was great. Game for change and really inspired trust. The whole team is always professional AND neighbourly, in a way that makes everyone feel they belong and they are special. Great welcome, fab coffees. Thanks. I may not come often, but I am loyal! Tara is a strong add.
I am always happy with my hair, that's a given, but I think it's the attentive service and incredibly friendly staff that elevate the salon to the next level. Great conversation (Tom- i've bought the Breath book!), the positivity and energy demonstrated by all gives off a fantastic vibe and reflects a very happy team. Special mention to the girl that washed my hair - gentlest foil removal ever! Friendliest receptionists in Cardiff, and great coffee!
Always a great experience at the KP salon - every member of the team goes out of their way to make sure of this. I’ve never had such an all-round great experience in any other salon. Stef and Maria are fantastic and really talented; always managing to somehow make sense of what I’m asking for and getting it perfect each time. It’s always great to see Ken about too - he’s always smiling and brings a great vibe to the salon. I love coming here and always leave feeling relaxed and happy with the results of my visit and you just can’t put a price on that . This is how a great hair salon experience should be .
I’ve been coming to the salon for over 10 years. I can’t speak highly enough of the whole organisation and Kelly in particular. The blend of efficiency, courtesy and appropriate friendliness is top class. It is clear that it is a very well run business and the opportunity to chat to Ken now and again is great. He obviously has his eye on the ball. Particular kudos to Kelly who has always done such a good job with unfailing good grace and super chats. Clients attend whilst going through all the various joys and trials in life. I cannot commend the salon enough for its kindness and support when my parents died. I wish the salon every success in the future.
I am so pleased to have found Tara, at last a stylist that understands my hair, listens and advises. Tara has cut my hair 3 times now and I will keep returning her. She is so friendly and good fun.
The best salon experience I’ve ever had. I will definitely be returning for another cut and blow dry
Stef is a fab hairdresser and a lovely person. I have complete trust in him giving me a cut that suits My hair, lifestyle and face. In fact his cut as so good last time it still looked nice as my hair kept growing 6 months on!!! Great stylist, great salon!!
I have been a happy customer for several years. Everyone is absolutely fantastic
It's so relaxing.............
Really great service all around! I had highlights for the first time and I’m so pleased with the colour. The cut and style by Tom is brilliant too. It’s a friendly salon with buckets of style - thank you!
The best salon experience I’ve ever had. I will definitely be returning for another cut and blow dry
I cannot convey just how amazing the service was. I dread going to the hairdressers normally but they were so welcoming and understanding. They have transformed me! They truly are masters of their profession and I am so appreciative of the work they did on my unruly mop yesterday!
Booked in for my hair with Hayley! It’s a real pleasure to have Hayley do my hair as she is really talented but overall a happy, positive person which makes the whole visiting the salon great, memorable experience. I’ve had my hair done now by Hayley twice and will continue. She is definitely a asset to Ken Picton Salon! Thanks again for great service and a great hair cut!!
Well, what can I say? Greeted with warm smiles on arrival as well as refreshments. Was even told a glass of Prosecco could be offered. It would have been rude to have turned down such an offer! So I enjoyed sipping my Prosecco as I waited only five minutes to be called across by Stef. He made me feel completely comfortable from the outset. Gave me great insight into the condition of my hair and talking through hair style options. A gorgeous shampoo and conditioner (with a very relaxing head massage) done by a very friendly apprentice. Back to Stef who did the most amazing cut! All enjoyed whilst sipping the Prosecco! I left feeling relaxed, pampered, energised with a fabulous new hair do! A wonderful experience, one that I can’t wait to repeat. Thank you Stef and to all the staff at Ken Picton.
Steph is amazing, always helpful and friendly. Same for the reception staff. Always look forward to my appointment!
Very accessible salon for my wheelchair. Everybody was so helpful thank you and I love my haircut!
This was my first visit to A Ken Picton salon, I was very impressed with the whole experience and I'm really pleased with my hair cut. I would certainly recommend the salon to my family and friends.

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