We would love to hear what you think of us


I have been to salon and had all levels of stylist from Ken up to newer folk. This was a very overdue restyle; I chose Tara from her enthusiastic profile and based on my limited availability! She was great. Game for change and really inspired trust. The whole team is always professional AND neighbourly, in a way that makes everyone feel they belong and they are special. Great welcome, fab coffees. Thanks. I may not come often, but I am loyal! Tara is a strong add.
I am always happy with my hair, that's a given, but I think it's the attentive service and incredibly friendly staff that elevate the salon to the next level. Great conversation (Tom- i've bought the Breath book!), the positivity and energy demonstrated by all gives off a fantastic vibe and reflects a very happy team. Special mention to the girl that washed my hair - gentlest foil removal ever! Friendliest receptionists in Cardiff, and great coffee!
Always a great experience at the KP salon - every member of the team goes out of their way to make sure of this. I’ve never had such an all-round great experience in any other salon. Stef and Maria are fantastic and really talented; always managing to somehow make sense of what I’m asking for and getting it perfect each time. It’s always great to see Ken about too - he’s always smiling and brings a great vibe to the salon. I love coming here and always leave feeling relaxed and happy with the results of my visit and you just can’t put a price on that . This is how a great hair salon experience should be .
I’ve been coming to the salon for over 10 years. I can’t speak highly enough of the whole organisation and Kelly in particular. The blend of efficiency, courtesy and appropriate friendliness is top class. It is clear that it is a very well run business and the opportunity to chat to Ken now and again is great. He obviously has his eye on the ball. Particular kudos to Kelly who has always done such a good job with unfailing good grace and super chats. Clients attend whilst going through all the various joys and trials in life. I cannot commend the salon enough for its kindness and support when my parents died. I wish the salon every success in the future.
I am so pleased to have found Tara, at last a stylist that understands my hair, listens and advises. Tara has cut my hair 3 times now and I will keep returning her. She is so friendly and good fun.
The best salon experience I’ve ever had. I will definitely be returning for another cut and blow dry
Stef is a fab hairdresser and a lovely person. I have complete trust in him giving me a cut that suits My hair, lifestyle and face. In fact his cut as so good last time it still looked nice as my hair kept growing 6 months on!!! Great stylist, great salon!!
I have been a happy customer for several years. Everyone is absolutely fantastic
It's so relaxing.............
I have had a terrible experience with haircuts in the past. I needed to try a new hairdressers as mine is on mat leave. I was apprehensive but I cannot thank Christina enough my hair looks and feels great. Will be coming back.
Was delighted, I walked in on the off chance of an appointment and was offered one within the hour. Really pleased with the cut. Christina really understood my hair type and offered great advise. Thank you so much😍
I have moved to north wales but still travel down to Cardiff because you are so good!
After having booked up initially as a treat to myself, I now simply cannot go anywhere else. From the minute I’m welcomed into the salon, the whole experience is amazing, Ken, you and your team are brilliant. And my hair… it’s never looked better than in your hands. Thank you!!!
Christina was absolutely amazing!! She knew exactly what suited me & how I should style my hair. She was very warm, welcoming & friendly & her attention to detail was second to none. I would highly recommend her
I absolutely love this salon, the staff and the products they use. It is always a pleasure to come here. I always feel special. Everyone is so friendly, and they talk only to you, unlike some salons where they talk to each other and forget that you are there. Yes, it is expensive, but you get the very best, that's why they have won lots of awards. Thoroughly recommended.
Thanks again to the amazing Sophie my hair is exactly how I want to wear it. I have recommended kerastraght to my friends The salon is the perfect place to relax and be pampered
I have never liked the experience of getting my hair cut. But my experiences at Ken Picton have always been on a different level so that I have no trepidation before or during my appointment. Harriot has cut my hair for some time now and I actually can say I do enjoy the experience. From arriving at the desk (they are all stars but especially Caitlin) and then the brilliant Harriot sorting my hair out (with some laughs along the way) to walking off with a fab haircut. That's why I keep coming back. Big thanks to the wonderful Harroit.
Tara was fab! She made me feel at ease and she understood exactly what I wanted. She also showed me the direction my hair was going with the cut and explained to me what she recommended with the style before cutting it. I couldn't be happier and will definitely return to the salon! Thanks
Tom put me at ease talked about what I wanted to do with my hair, took on board what I said and I left happy with the cut and dry. Thank you :)
Really great service all around! I had highlights for the first time and I’m so pleased with the colour. The cut and style by Tom is brilliant too. It’s a friendly salon with buckets of style - thank you!

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